Managing Shipments

When a shipment request for a pre-enrolled YubiKey has been successfully processed it will return a shipmentId. This shipment ID can be used in the YubiEnterprise Shipment API or the Customer Portal to track the request status and get shipping updates and possible error states.

The status for a shipment can be viewed in the Customer Portal for your organization. You can edit a shipment request, for example to update the recipient and address information or delivery type, as well as delete a shipment request if needed. For more information, see Managing Pre-reg Shipments.