Shipping to a Single Address (Console)

The information in Requesting Shipment: Introduction applies to shipping to a single address using the console; see the Restrictions section, which lists the limits on field content and gives guidance on format.

Note

Although Console users can specify the inventory they want to draw from for individual shipment requests, this option is not available for bulk shipments. Bulk shipment requests allow only the selection of initial, replacement, or buffer stock. When inventory is not specified or cannot be specified, the system uses the “first in, first out” rule, which means it will deduct from the oldest PO first.

Procedure

To use the Console to request shipping of keys from your inventory to one address,

Step 1:

Click Create shipment request. The New shipping request popup appears. The tab on the left, Single shipment is shown on top by default.

Step 2:

Fill in the address fields using Google Maps address formats (see Troubleshooting) and selecting from the Region/State dropdown. The limits on the various fields and the options for the dropdown are shown in Shipment Request Fields.

• For commercial/business addresses, enter the name of the recipient’s company in the Company field.
• For residential addresses, leave the Company field empty, unless the recipient’s name is too long to fit into the first and last name fields.

Step 3:

For the Delivery Type dropdown, select one of the two shipment types, Normal or Expedited. Your selection determines the shipping fee, which is calculated after you complete the shipping request.

Step 4:

Select the inventory that you are drawing on in the From stock dropdown list by clicking on the list, then on the appropriate checkbox(es. Multiple selections simultaneously are possible.

For a complete list and explanations of the options, see Inventory Matters. In the screenshot below, the number 4 on the right in the From stock field shows that four inventories were selected - those shown below the field. (The field itself is too short to name more than one of them; the three dots following in the field indicate that further selections were made).

If you select an inventory, but do not fill in any of the product fields, no shipment request is created.

Step 5:

As soon as you have selected the stock and clicked in the Shipping quantity field for a key, any quantities you previously entered in that field are displayed.

Enter the desired quantities in the appropriate fields.

Step 6:

Click Create shipment request. The Shipment confirmation popup appears:

Click Confirm. If all went well, you are notified that your request was accepted:

Shipment Request Fields

In the table below, all fields not marked as mandatory are optional. The Limit column displays the maximum number of alphanumeric characters permitted per field/table cell.

Shipment Request Fields

	Console: Field Label CSV: Column Heading	Description	Limit
	Country code country_code_2	Mandatory. Country code from available_countries.csv	2
1	Company recipient	Mandatory if name of recipient is not provided	20
	First name recipient_firstname	Name of recipient. Mandatory if company name not given	15
	Last name recipient_lastname	Recipient’s family name. Mandatory, absent company name	20
	Address 1 street_line1	Mandatory. First line of address	60
	Address 2 street_line2	Mandatory if address undeliverable without (e.g. suite #)	60
	Address 3 street_line3	Not supported for expedited/rush orders	60
	City	Mandatory. City, town, or township	60
2	Region/State region	For the US and Canada, USPS codes are mandatory. See USPS Codes for US and Canada. (Console users: Select code from dropdown). For other countries, region or state is mandatory if the address is not deliverable without it. To check address deliverability, see footnote to table.	50
	Postcode postal_code	Zip code or postal code	50
	RecipientEmail recipient_email	Recipient’s email address	80
3	Contact Phone RecipientTelephone recipient_telephone	Mandatory. Telephone number of shipment recipient The limit is 40 of the alphanumeric characters “0-9+-( )” unless the country code is IN, in which case the limit is 255. Any format is acceptable, with or without spaces	40
4	DeliveryType delivery_type	Type of shipping, “Normal” (1) or “Expedited” (2). Integers (mandatory for API) OR words	–
5	InventoryType	Mandatory. Console users select from dropdown. For bulk orders and API users, see Product ID and Inventory Product ID.	–
6	ChannelPartnerId | | Mandatory. If inventory was purchased directly from channel_partner_ID | | Yubico, enter “1”; if not, enter the ChannelPartnerId		3
	Yubikey 5 NFC	Number of keys to be shipped	3
	YubiKey 5 Nano	Number of keys to be shipped	3
	YubiKey 5C	Number of keys to be shipped	3
	YubiKey 5C Nano	Number of keys to be shipped	3
	YubiKey 5Ci	Number of keys to be shipped	3
	YubiKey 5Ci FIPS	Number of keys to be shipped	3
	YubiKey 5C NFC FIPS	Number of keys to be shipped	3
	YubiKey 5C Nano FIPS	Number of keys to be shipped	3
	YubiKey 5C FIPS	Number of keys to be shipped	3
	YubiKey 5 NFC FIPS	Number of keys to be shipped	3
	YubiKey 5 Nano FIPS	Number of keys to be shipped	3
	YubiKey C Bio - FIDO Edition	Number of keys to be shipped	3
	YubiKey Bio - FIDO Edition	Number of keys to be shipped	3
	Security Key NFC by Yubico (Black)	Number of keys to be shipped	3
	Security Key C NFC by Yubico (Black)	Number of keys to be shipped	3
	Security Key NFC by Yubico - Enterprise Edition	Number of keys to be shipped	3
	Security Key C NFC by Yubico - Enterprise Edition	Number of keys to be shipped	3

Footnote: To find out if an address is deliverable, make a shipment request and see what status code or message it gets. Deliverability is determined by our shipping partners, and it is their codes and messages we display when it comes to questions of deliverability. For a fuller explanation, see Troubleshooting.

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To file a support ticket for YubiEnterprise Delivery, click Support.